Journal

Plain answers about websites, AI and keeping a site healthy, for busy business owners.

October 16, 2026 · Chad Mathews

7 signs your website is costing you customers

Slow pages, old info and messages that go nowhere. Seven quiet ways a website turns customers away, and what to do about each one.

October 16, 2026 · Chad Mathews

Where AI actually saves a small business time (and where it doesn't)

AI is good at busywork and bad at judgement. Here's where it saves a small team real hours, where to keep a person in charge, and how to start safely.

October 16, 2026 · Chad Mathews

What website care should include, and what to ask before you pay for it

Hosting, backups, updates, fixes and someone who picks up the phone. A plain checklist for website care, and the questions to ask any provider.